Your questions, answered.
At SkinLab Medspa in Oshawa, we believe in transparency and empowering you with knowledge. Our frequently asked questions section is designed to provide clear, comprehensive answers about our services, policies, and what makes your experience with us exceptional. We're here to ensure you feel confident and fully informed every step of the way.
Common inquiries at SkinLab Medspa
We've gathered the most common questions from our clients to help you prepare for your visit and understand our commitment to your beauty and well-being. From treatment details to booking policies, find all the information you need right here at SkinLab Medspa, your trusted medical spa in Oshawa, Ontario.
Do you offer payment plans for services?
Yes, SkinLab Medspa offers flexible payment plans to make our services accessible. Please speak with our reception team or contact us at alyssakorkorbusiness@gmail.com or give us a call at (467) 482-0620 for more details on available options.
What types of services does SkinLab Medspa offer?
We provide a comprehensive range of beauty and wellness services, including rejuvenating facials, professional waxing treatments, and luxurious mani-pedis. We also offer specialized medical spa treatments tailored to your skin's unique needs.
What are your pricing options, and do you have packages?
Our pricing varies by service. We offer individual treatments as well as curated packages and membership options designed to provide excellent value. For a detailed price list or to inquire about packages, please visit our services page or contact us directly.
How can I check availability and book an appointment?
You can easily book an appointment online through our website, by calling us at (647) 482-0620 , or by visiting us in person at our Oshawa location. We recommend booking in advance to secure your preferred time.
How long do your services typically last?
The duration of each service varies. Facials typically range from 60-90 minutes, waxing appointments depend on the area, and mani-pedis are usually 45-75 minutes. Specific durations are provided on our services page or upon booking.
What products do you use during treatments?
We pride ourselves on using professional-grade, high-quality products specifically chosen for their effectiveness and safety. We carefully select brands that are known for their results and suitability for various skin types. Please let us know if you have any allergies or specific product preferences.
What should I do before a facial at SkinLab Medspa?
Before your facial, we recommend avoiding heavy makeup. Please refrain from using retinol, strong acids, or harsh exfoliants for up to one week prior, especially for sensitive facials. Always inform your esthetician about any skin concerns, allergies, or medications you are taking.
What should I do after a facial?
After your facial, avoid direct sun exposure, tanning beds, or harsh exfoliants for 24–48 hours. Use gentle, hydrating skincare products and skip strong acids or retinol for a day or two. Keep your skin moisturized and avoid touching your face to prevent irritation.
What should I do before waxing?
For effective waxing, ensure your hair is ¼ to ½ inch long. Lightly exfoliate a day or two before your appointment (not the same day) to remove dead skin. Avoid heavy lotions, oils, or creams just before waxing. For sensitive areas, avoid caffeine or alcohol, as they can increase skin sensitivity.
What are the qualifications and experience of your staff?
Our team at SkinLab Medspa consists of highly trained and certified estheticians and medical professionals with extensive experience in skin care and beauty treatments. We are committed to continuous education to bring you the latest techniques and best practices in the industry.
Where is SkinLab Medspa located, and what about parking and accessibility?
SkinLab Medspa is conveniently located in Oshawa, Ontario. We offer accessible parking options nearby. Please visit our contact page for our full address and directions, or call us at [[phonenumber]] for more details on accessibility.
What are your health and safety protocols?
Your health and safety are our top priorities. We adhere to stringent cleanliness and sanitization protocols for all equipment and treatment rooms. We also take precautions for allergies and COVID-19, ensuring a safe and hygienic environment for all our clients.
What should I do after waxing?
After waxing, avoid hot showers, saunas, or intense workouts for 24 hours. Skip sun exposure or tanning for 24–48 hours to prevent irritation. Wear loose clothing if you had leg, bikini, or underarm waxing. Lightly exfoliate after 2–3 days to prevent ingrown hairs and moisturize with gentle, fragrance-free products.
What should I do before a mani-pedi?
Before your mani-pedi, please remove any old nail polish. You may bring your own nail tools if you have allergies or sensitivities (optional). Lightly soak your hands or feet at home to soften cuticles, but avoid aggressive scrubbing.
What should I do after a mani-pedi?
After your mani-pedi, avoid harsh chemicals or prolonged water exposure for a few hours to allow polish or treatments to set completely. Keep your nails moisturized and use cuticle oil daily. Avoid picking or peeling polish to prevent damage to your natural nails.
What makes SkinLab Medspa stand out in Oshawa?
SkinLab Medspa distinguishes itself through personalized treatment plans, an expert team of certified professionals, and the use of advanced technology and premium products. We offer a relaxing and supportive environment, focusing on enhancing your natural beauty. Read more on our about us page.
How does SkinLab Medspa help clients feel confident and beautiful?
We empower clients by enhancing their natural beauty, boosting self-confidence with every treatment, and providing a supportive, judgment-free space. We celebrate progress in your self-care journey, ensuring you leave feeling your best self, inside and out.
What are your policies on appointments, payments, and cancellations?
Appointments: Book online, by phone, or in person. Arrive 10–15 minutes early. Late arrivals may have shortened treatment times or require rescheduling. Payments: We accept credit/debit cards, cash, and some mobile payment apps. Payment is collected at the time of service, and gratuity is appreciated. Cancellations: We request 24–48 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee. We understand emergencies happen and strive for flexibility.
Your journey to glowing skin begins here.
Discover the SkinLab Medspa difference, where quality meets care. We're committed to helping you achieve your skin goals and feel confident, beautiful, and pampered. Join our growing community of satisfied clients in Oshawa, Ontario.